Travologia – Terms of Service
Effective Date: 09 March 2026
Welcome to Travologia. By accessing our website, making an inquiry, requesting a quotation, or booking any travel services with us, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully before proceeding.
1. About Us
Travologia is a travel company providing domestic and international travel services, including but not limited to holiday packages, hotel bookings, flights, cruises, visas, transfers, sightseeing, travel insurance, and other travel-related services.
2. Acceptance of Terms
By using our services, you confirm that you have read, understood, and agreed to these Terms and all applicable policies.
3. Booking & Confirmation
- All bookings are subject to availability.
- A booking is considered confirmed only after receipt of the required payment and written confirmation from Travologia.
- Prices are subject to change until the booking is confirmed.
- Quotations are valid only for the period mentioned in the quotation.
4. Pricing & Taxes
- All prices are quoted in Indian Rupees (INR) unless otherwise stated.
- Prices may include applicable GST where specified.
- Tax Collected at Source (TCS), if applicable under Indian tax laws, will be charged separately or as mentioned in the quotation.
- Government taxes and supplier charges are subject to change without prior notice.
5. Payment Terms
- A booking deposit or full payment may be required depending on the supplier’s payment policy.
- Full payment must be received before the due date specified by Travologia.
- Failure to make timely payment may result in automatic cancellation of the booking.
- Payment processing charges, if any, shall be borne by the customer unless otherwise agreed.
6. Cancellation & Refund Policy
- Cancellation requests must be submitted in writing via email.
- Cancellation charges will be applicable according to airline, hotel, cruise, visa, transport, and supplier policies.
- Service fees charged by Travologia may be non-refundable.
- Refunds, if applicable, will be processed only after receiving the refund from the respective supplier.
- Processing time may vary depending on banks and suppliers.
7. Changes & Amendments
- Any modification requested after confirmation is subject to availability.
- Airlines, hotels, or other suppliers may impose amendment charges.
- Travologia reserves the right to charge applicable service fees for modifications.
8. Travel Documents
The traveler is solely responsible for ensuring they possess:
- Valid passport
- Required visas
- Necessary permits
- Identification documents
- Vaccination or health certificates where applicable
Travologia shall not be responsible for denied boarding, refusal of visa, immigration issues, or entry restrictions resulting from incomplete or incorrect documentation.
9. Visa Services
- Visa approval is solely at the discretion of the respective embassy or consulate.
- Travologia cannot guarantee visa approval.
- Visa fees and processing charges are generally non-refundable.
- Delays or rejection by authorities shall not be considered the responsibility of Travologia.
10. Flight, Hotel & Supplier Policies
All travel services are subject to the terms and conditions of the respective airlines, hotels, cruise operators, transport providers, and other suppliers.
Travologia acts only as an intermediary between customers and service providers.
11. Force Majeure
Travologia shall not be liable for delays, cancellations, losses, or additional expenses arising from events beyond our reasonable control, including but not limited to:
- Natural disasters
- Floods
- Earthquakes
- Pandemics
- Government restrictions
- Political unrest
- War
- Airline strikes
- Weather conditions
- Terrorist activities
- Technical failures
12. Limitation of Liability
Travologia shall not be liable for:
- Loss of baggage
- Loss of personal belongings
- Personal injury
- Illness
- Death
- Delays
- Missed connections
- Supplier defaults
- Schedule changes made by airlines or service providers
Our liability, if any, shall be limited to the amount of service fees received by Travologia for the specific booking, except where prohibited by applicable law.
13. Customer Responsibilities
Customers agree to:
- Provide accurate personal information.
- Review all booking documents upon receipt.
- Report any discrepancies immediately.
- Comply with local laws and regulations during travel.
- Behave respectfully toward service providers and fellow travelers.
14. Intellectual Property
All content on the Travologia website, including text, logos, graphics, branding, photographs, itineraries, and designs, is the intellectual property of Travologia and may not be reproduced without prior written consent.
15. Privacy
Your personal information will be collected and processed in accordance with our Privacy Policy.
16. Website Usage
Users agree not to:
- Misuse our website.
- Attempt unauthorized access.
- Upload malicious software.
- Copy or reproduce website content without permission.
17. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts where Travologia’s registered office is located.
18. Updates to Terms
Travologia reserves the right to amend these Terms at any time without prior notice. Updated Terms will be published on our website and become effective immediately upon publication.
19. Contact Information
Travologia
Email: holidays@travologia.com
Website: https://travologia.com
For any questions regarding these Terms, please contact us using the details above.