At Travologia, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide while using our website and travel services.
1. Information We Collect
We may collect the following information:
- Full Name
- Email Address
- Mobile Number
- Address
- Passport Details (where applicable)
- PAN Card Details (where required)
- Travel Preferences
- Destination, Travel Dates & Number of Travellers
- Payment Details (processed securely through payment gateways)
- Any other information voluntarily shared by you.
2. How We Use Your Information
Your information is used to:
- Process travel bookings and reservations
- Book flights, hotels, transfers, cruises, visas, and holiday packages
- Communicate booking confirmations and travel updates
- Process payments and refunds
- Provide customer support
- Improve our services and customer experience
- Comply with legal and regulatory requirements
3. Payment Security
Travologia does not store your credit/debit card details.
All online payments are securely processed through trusted third-party payment gateways such as CCAvenue, Razorpay, or other authorized payment partners using industry-standard encryption and security measures.
4. Sharing of Information
We may share your information only with trusted service providers necessary to complete your booking, including:
- Airlines
- Hotels
- Destination Management Companies (DMCs)
- Visa Processing Agencies
- Insurance Providers
- Payment Gateway Providers
- Government Authorities, where required by law
We do not sell, rent, or trade your personal information to any third party.
5. Cookies
Our website may use cookies to improve your browsing experience, remember your preferences, analyze website traffic, and enhance website performance. You may disable cookies through your browser settings if you prefer.
6. Data Security
We implement appropriate technical and organizational security measures to safeguard your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.
7. Data Retention
Your information will be retained only for as long as necessary to:
- Complete your travel bookings
- Provide customer support
- Meet legal, accounting, and regulatory requirements
- Resolve disputes
8. Third-Party Websites
Our website may contain links to third-party websites. Travologia is not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies before sharing your information.
9. Marketing Communication
With your consent, we may send you promotional offers, travel deals, newsletters, and updates. You may unsubscribe from these communications at any time by contacting us or using the unsubscribe option provided in our emails.
10. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Update your details
- Request deletion of your personal information (subject to applicable legal requirements)
To exercise these rights, please contact us using the details below.
11. Changes to This Privacy Policy
Travologia reserves the right to update or modify this Privacy Policy at any time. Any changes will be published on this page with the updated effective date.
12. Contact Us
Travologia
Website: https://travologia.com
Email: holidays@travologia.com
Phone: +91 92174 73930
Business Hours: Monday to Saturday | 10:00 AM – 7:00 PM (IST)
Consent
By using the Travologia website or availing our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.